Offline Payment Instructions
⚠️ Important: Do not send payment before contacting us. We must verify order details and provide you with the correct payment information.
Step-by-Step Process:
- Place Your Order: Complete checkout on our website. You will see an order confirmation on screen and receive a confirmation email with your Order Number.
- Contact Live Support: Immediately after checkout, contact our team via:
- Live Chat
Receive Payment Details: Provide our support agent with your Order Number. They will verify your order total and give you the exact, store-owned account details for your chosen payment method.
Send Payment & Confirm: Make the payment using the details provided. You must include your Order Number in the payment memo/notes. Then, send a screenshot or confirmation of the payment back to the support agent.
Available Payment Methods (For US Clients):
Bank Transfer (ACH): We will provide our business account details (bank name, account number, routing number).
Zelle®: We will provide the specific email address or phone number registered to our business Zelle account. - Please Note:
- Order processing begins only after we confirm your payment.
- Using the correct details and including your Order Number prevents delays.
- For your protection, never send payments to personal accounts not verified by our live support team.